In the next ten days, all passengers flying on one of Jat’s 35 destinations will be asked to fill out a questionnaire and rate their onboard experience with the Serbian national carrier. The move comes as Jat looks to improve its onboard service. Jat says that the questionnaires will show passenger satisfaction with its product and will allow Jat to “continue to improve its service in line with passengers’ requirements, needs and desires”. The national carrier told local media that it is “constantly improving its product and, as a result, a string of new services have been introduced in the past few months".Source : EXYU aviation news : http://exyuaviation.blogspot.com can now exclusively reveal that the airline has recently allocated significant funds towards improving its in-flight service with new tableware, blankets and pillows ordered. Furthermore, the airline plans to upgrade toilet facilities on all of its aircraft. The airline justifies the spending, claiming it will better compete with low cost airlines. Jat has also announced that it will not be continuing its seasonal service to Portorož, Slovenia despite an offer from the Piran – Portorož tourist board for subsidised flights to carry on throughout the winter.
Finally, the CEO of Jat Airways, Srdjan Radovanović has been on a business trip to the United States for the past ten days. It is unclear who Radovanović will be meeting in the US although the Serbian Government has said that Radovanović will be seeking a category one rating from the Federal Aviation Administration which would allow a Serbian airline to operate flights to the United States. At a recent gala dinner in New York, dedicated to foreign investment in Serbia and attended by the Serbian president Boris Tadić, a delegation from Boeing was present.
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