United Ranks Highest For On-Time Performance Among Network Peers For 2010

United Airlines announced the company was -- for the second consecutive year -- first in on-time performance for domestic scheduled flights among America’s five largest global carriers* for 2010. United ended the year with 85.2 percent of flights arriving at their destinations within 14 minutes of the scheduled arrival time, according to data published by the U.S. Department of Transportation in the Air Travel Consumer report released today.

United’s top performance in 2010 follows the airline’s leading position among this group for 2009.

“We outperformed our network peers through a continued focus on delivering reliable service to every customer, every day, everywhere we fly,” said Pete McDonald, executive vice president and chief operations officer.

For the month of December, United finished first for on-time performance and had the fewest number of cancelled flights among America’s five largest global carriers, according to data from the monthly report. United also ranked second among all 18 carriers whose arrival data is published in the report.

In 2010, for each month that United ranked first or second in on-time performance among the nation’s five largest global carriers, frontline co-workers received a performance incentive bonus. For the year, each eligible frontline co-worker earned a total of $1,240 in performance incentive bonuses.

*According to arrival data published today in the U.S. Department of Transportation Air Travel Consumer Report, United was first in on-time performance for domestic scheduled flights as measured by the U.S. Department of Transportation (i.e., flights arriving within 14 minutes of scheduled arrival time) for both the periods of January 1, 2010 to December 31, 2010 and December 1 to December 31, 2010 when compared to the largest U.S. global carriers based on available seat miles, enplaned passengers or passenger revenue, which includes American, Continental, Delta, United and US Airways. United also ranked first in on-time performance for domestic scheduled flights among this group for the period of January 1, 2009 to December 31, 2009, according to data published in February 2009 in the U.S. Department of Transportation Air Travel Consumer Report.

About United Airlines

United Airlines, a wholly owned subsidiary of United Continental Holdings, Inc. (NYSE: UAL), operates more than 3,300 flights a day on United and United Express to more than 230 domestic and international destinations from its hubs in Chicago, Denver, Los Angeles, San Francisco, Tokyo and Washington, D.C. With key global air rights in the Asia-Pacific region, Europe and Latin America, United is a founding member of Star Alliance, which overall offers 21,000 daily flights to 1,160 airports in 181 countries.

Source: United