Virgin America will start flights to Chicago



Virgin America, the California-based airline that is reinventing domestic travel, today announces it will bring its low-fare, upscale service to Chicago O’Hare International Airport (ORD), with daily nonstop flights from both Los Angeles International Airport (LAX) and San Francisco International Airport (SFO) starting May 25, 2011. Known for its beautifully designed cabins and high-tech amenities, Virgin America has been winning over consumers and sweeping the major travel awards since its August 2007 launch – including capturing the “Best Domestic Airline” title in both Condé Nast Traveler’s Readers’ Choice Awards and Travel + Leisure’s World’s Best Awards for the past three consecutive years. With legacy airlines representing 98 percent of domestic departures at ORD, Virgin America hopes to inject some healthy competition into the market.
“Until today, travelers flying from O’Hare to SFO or LAX had little choice and few low fare options. With unrivalled service and new planes that look like nothing else in the skies, we hope our flights will be a breath of fresh air for Chicago travelers,” said Virgin America President and Chief Executive Officer David Cush. “When more airlines compete, consumers tend to win – with lower fares and better service. Mayor Daley and the airport have shown tremendous vision by investing in ORD’s future and by helping to open up access to new competition.”
Virgin America originally announced its intent to serve ORD in 2008, but its plans were delayed due to gate availability. Through the leadership provided by Chicago Mayor Richard M. Daley and ORD Airport Commissioner Rosemarie S. Andolino, the airline reached an agreement to occupy gate space at ORD’s now vacated Concourse L.
“We couldn’t be more pleased to welcome Virgin America to Chicago O’Hare,” said Mayor Daley. “O’Hare is one of the world’s busiest travel hubs, and our air transport infrastructure continues to play a critical role in our region’s economic future. New airline service stimulates travel demand and job growth – and is a powerful economic driver, especially when linking major business centers like Chicago, San Francisco and Los Angeles. Our investment to help bring new airline competition to ORD will not only stimulate economic growth, it will directly benefit travelers by lowering fares and improving service.”
“We’re thrilled to welcome Virgin America to O’Hare,” said Airport Commissioner Andolino. “Our passengers will see a big benefit from the increased competition and from Virgin America’s low fare, innovative service.”
Virgin America’s Main Cabin ORD fares start from $99*(restrictions, taxes and fees applying) and are on sale today on the airline’s Web site (www.virginamerica.com) and at             1.877.FLY.VIRGIN      (            1.877.359.8474      ).** To kick off its new Windy City service, the airline is teaming up with the Chicago-based Groupon for today’s Featured Deal that will give Groupon-subscribers in Chicago, Los Angeles and San Francisco the chance to purchase a $7 Groupon good for $77 in air fare for a roundtrip purchase on Virgin America’s new ORD routes.*** When more than 25 people accept the offer, thousands of “Grouponistas” will score an incredible deal on the airline’s new ORD flights. The offer for travel on the tech-forward new airline is the first Featured Deal that Groupon has launched solely for air travel. For more, visit: http://www.groupon.com/deals/virgin-america-chicago
With outstanding service and a host of inventive amenities, Virgin America has captured a loyal business and leisure travel following. The airline’s new Airbus A320 Family aircraft feature beautifully designed mood-lit cabins, standard power outlets near every seat and comfortable leather seating. The Red™ in-flight entertainment platform offers every guest their own seat-back touch-screen with 30 on-demand films, live TV, Google Maps, videogames, seat-to-seat chat, music videos, a 3000 MP3 catalog and an on-demand menu – so flyers can order a cocktail or meal right from their seatback any time during a flight. In May 2009, the airline became the first to offer Gogo™ WiFi on every flight – via its partnership with the Illinois-based Aircell.  The carrier marked that milestone with the first air-to-ground SKYPE chat from a plane at 35,000 feet to Oprah Winfrey and her studio audience.
In addition to a Main Cabin that offers every traveler a personal touch-screen entertainment platform, power outlets and custom-designed leather seating with a deeper, more comfortable pitch, the airline’s First Class offers plush white leather seating with 55 inches of pitch, 165 degrees of recline and lumbar massagers. Virgin America’s Main Cabin Select option offers 38-inches of pitch, free food and cocktails, an all-access pass to the Red system’s countless media options, dedicated overhead bins and priority check-in/boarding.
“Travelers deserve more options than just the off-chance they will be able to upgrade from poor to average on a legacy airline. On Virgin America, across every class of service – everyone has a great seat, their own seatback entertainment and status – right out of the gate,” added Cush.
Connecting flights will also be available from ORD to Virgin America’s San Diego, Seattle and Las Vegas destinations.

Source: BTN

VIRGIN AMERICA RANKS NO. 1 IN APEX PASSENGER CHOICE AWARDS™


Virgin America, the California-based airline that is reinventing travel, took top honors in four categories in the 2010 APEX Passenger Choice Awards.™ The Airline Passenger Experience Association (APEX) is a nonprofit organization that represents over 400 of the world’s leading airlines. APEX’s Passenger Choice Awards were designed to recognize airlines for their service, products and innovations. This is the first year that APEX has conducted the awards by surveying flyers from all over the world. Virgin America received the most honors in this year’s awards – sweeping categories that included domestic and international airlines. The airline took home the following awards:
  • Best Overall Passenger Experience
  • The Best in Region: The Americas
  • The Best Ground Experience
  • The Best In-flight Connectivity and Communications
“We are honored by the recognition we’re receiving from travelers,” said Virgin America President and Chief Executive Officer David Cush. “The idea behind Virgin America is to reinvent the travel experience through guest service, design and new technology. These latest awards are a testament to the work of our team and demonstrate that we’re hitting the mark with consumers. They also inspire us to continue to do what we do best: innovate on behalf of our guests.”
The 2010 APEX Passenger Choice Awards ceremony was held September 13 at the Long Beach Convention Center in Long Beach, California. APEX, formerly known as the World Airline Entertainment Association (WAEA), hosted the awards ceremony during the APEX Annual Conference and Exhibition, the venue for exhibitors to showcase new products and innovations that will improve the airline cabin environment in the future and further enhance the air travel experience. A dozen awards in a range of categories were given to individual domestic and international airlines. Travelers voted via an online survey launched in June of 2010.
Virgin America offers design-driven and inventive features that appeal to today’s travelers, including beautifully designed mood-lit cabins, power outlets near every seat, fleetwide WiFi and the Red™ in-flight entertainment platform. In just three years flying, Virgin America was named “Best Domestic Airline” in the Condé Nast Traveler 2008 and 2009 Readers’ Choice Awards and “Best Domestic Airline” in Travel + Leisure’s 2008, 2009 and 2010 World’s Best Awards. The Red platform is the most advanced in-flight entertainment system in the skies and offers both touch-screen and remote control interactivity – with over 700 hours of media content. In addition to a 30-film library, the system offers live TV, videogames, seat-to-seat chat, 3,000 MP3s, Google maps, a Shop platform and more. The airline’s unique on-demand food menu allows guests to order what they want, when they want it during a flight – right from the Red seatback screen. The airline’s menu earned it the “Best Domestic Airline for Food” title in Travel + Leisure’s World’s Best Awards.
The Red platform includes:
  • “Watch”: Live satellite TV, cached specialty channels, +30 on-demand films, premium TV like HBO and an on-demand music video library;
  • “Play”: A variety of videogames, including cult favorites like DOOM, navigated by a Qwerty keyboard handset at every seat;
  • “Talk”: A seat-to-seat chat feature inside the aircraft, so guests can chat with someone in a nearby seat. Guest can also block unwanted chat requests;
  • “Journey”: Interactive Google Maps, now with terrain-view, that zoom at eight levels and track the aircraft in-flight;
  • “Eat”: A first-of-its-kind on-demand menu system that allows guests to order what they want, when they want it during a flight;
  • “Shop”: An on-demand shopping section powered by SkyMall with hundreds of products;
  • “Listen”: A 3,000 MP3 library and platform to create playlists in-flight.

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