Croatia Airlines has released a short statement that it is perfectly normal for new aircraft to have technical glitches in its first year of operation. This statement is supported by Dinko Vodanović, an air crash investigator. He states that new aircraft have problems in their first year because they need time to get adjusted to the new conditions. Vodanović uses the example of Jat’s ATR72s, which were purchased in the early 90s and experienced minor technical problems once they entered service. Today they are the most reliable aircraft in Jat’s fleet.
Scandinavian Airlines SAS had particular problems with the Dash8. In 2007 a total of 3 Dash8-400s had landing gear failures. Immediately after these incidents SAS grounded all their 33 Dash-8-Q400 airliners and, a few hours later, Bombardier recommended that all Dash-8-Q400s with more than 10.000 flights be grounded until further notice. Last year Croatia Airlines had a total of 4 major emergencies – 2 with the now retired ATR42s, one with an A319 and one with the above mentioned aircraft. The Q400 costs 22 million Euros.
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