Singapore Airlines Review

Facts & Figures

• Number of aircraft : 106


• Number of employees: 14,515


• Passengers per year: 18.293 million


• Sales Revenue (in US$): 9.38 billion


• Number of scheduled destinations: 63


• Daily departures: 180


• Star Alliance Member as of: April 2000


• Frequent flyer programme: KrisFlyer


• Hubs: Singapore Changi


• Aircraft types: A380-800, B777-300ER, B777-200ER, B777-300, B777-200, A340-500, A330-300 and B747-400

Singapore Airlines (SIA)' history can be traced back to 1st May 1947, when Malayan Airways operated its first commercial flight linking Singapore with Kuala Lumpur, Ipoh and Penang. The airline was later renamed Malaysian Airways (1963) and Malaysia-Singapore Airlines (1966), which was split in two in 1972, creating Malaysian Airline System (since renamed Malaysia Airlines) and SIA. Over a period of more than half a century, SIA has earned a reputation as an innovative market leader, combining a quality product with excellent service.
SIA has a route network extending to 63 destinations in 35 countries, serving Asia, Europe, North America, the Middle East, the South West Pacific, and Africa.
SIA has one of the youngest fleets of any major airline, with an average age of just over 6 years. The airline operates a fleet of Boeing 747-400s, 777s, Airbus A330-300s, A340-500s and took delivery of the world’s first A380-800 for commercial service in October 2007.
Excellence in customer service has been integral to SIA's success. Superb inflight service is the cornerstone of its reputation for customer service and hospitality. SIA has developed a reputation for being an industry trend-setter. The list of industry-leading innovations by SIA includes being the first to offer free headsets, a choice of meals and free drinks in Economy Class in the 1970s, and the first with satellite-based inflight telephones in 1991. SIA has also taken inflight dining to new heights with the formation of its International Culinary Panel. In 2004, Singapore Airlines created aviation history with the introduction of the world’s longest non-stop ultra long-haul commercial services between Singapore and New York (Newark).
The care and attention that Singapore Airlines gives its customers, symbolised by the Singapore Girl, has earned the airline many industry and travel awards, including Conde Nast Traveller's "Best Global Airline" award for 21 consecutive years, Travel and Leisure’s “Best International Airline” award for 14 consecutive years, and Wall Street Journal Asia’s “Most Admired Singapore Company” accolade for 17 consecutive years.

Singapore Airlines Website